I cannot get into the web safe settings on my virgin account to activate child safe . Select the SPAM setting you’d like to use: Reject All Spam messages. We created Web Safe for our customers to make browsing safety a no-brainer. uk, which will give you a rough idea on if it's a single ISP in the UK that's filtering your site, or the entire gamut. Users can change their settings at any time in My Virgin Media. For fraudulent e-mails, forward to [email protected] five tips for parents. 26 February 2010. com nslookup protonvpn. 8. Switch on Child Safe. Switch on Child Safe. Please look out for the purple envelope. We give all our customers a complete, market leading security package called Virgin Media. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". This message will be available via the purple envelope on the top right of this page. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Here are our top tips to help you on your way. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast connection will. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. Crooks often use messages that look like brands such as Virgin as users are more likely to click if they think it's come from. If you want to contact us using our Text Relay Service, call our Text Relay freephone number on 18001 0800 052 2164. Log in to My Virgin Media. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Thanks for your response. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Parental Controls is a feature we introduced for all our broadband connections. Virgin Media; My Virgin Media; Shop; Help;. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. This includes name, home address, email address, phone and mobile numbers, bank details, PIN numbers, passwords, school name, photos or anything else that might help identify your child in the real world. Visit virginmedia. Web Safe is not automatically turned on for customers joining before this date. See full list on my. You can switch Web Safe on or off whenever you want, but it comes automatically switched on when you purchase your package. Get extra security on your devices, too, and sign up to Virgin Media Internet Security powered by F-Secure – our award-winning security tool that gives online protection on unlimited devices. It allows you to set an age rating on your WiFi at home so little eyes can't see things online that may not be suitable for them. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. 220. You can read more about Parental Controls on our website. Adjust the settings according to the level of protection you want. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. You need F-Secure SAFE – our award winning internet security package. Welcome to the community and thanks for taking the time to post your issue on the forums. Unless virgin is specifically blocking the IPs of your. If your site is blocked by a majority of ISPs, it may be that there is a. 0800 052 9429 Virgin Media. If you want to know more, the updated sections are 6. select Account settings > Online security and disable Virus Safe and/or Child Safe. Access your bills, diagnose faults and manage your package. Go to My Apps. Virgin Media Ireland Limited. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Visit virginmedia. NB I do not think it is sensible that Child Safe is able to bypassing Virus Safe but whether this is a bug or feature it remains to be used / exploited. Options. 8. Posted: Fri Aug 22, 2014 11:22 am. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Open a Web browser (e. According to Tranco this site has a low rank. The "Web Safe" or "Child Safe" setting may be enabled and blocking access. Excludes broadband faults and broadband network outages. A. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Please enter your email. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsVirgin Media Email settings Access your email through a Web browser Before you read on, did you know that you can access your Virgin Media - 3166396. We give all our customers a complete, market leading security package called Virgin Media Security, free. Web Safe does not block all unsafe or inappropriate online content and is intended only to assist parents with keeping their family safe online. Users can change their settings at any time in My Virgin Media. Virgin Media Web Safe Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops something has gone wrong our. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Either the customer can't move the sliders or they can but without effect. Thank youSome useful tips and tools to help you stay safe online . 1. 222 and 208. . Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. From blocking unwanted calls to keeping young children safe online, this guide looks at the security settings offered by Virgin Media for all your devices. For best protection, we recommend using Virgin Media Internet Security and Web Safe. 168. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings!. Further exclusions & legal stuff apply. Remember, when you’re with both Virgin Media and O2, you get supercharged speeds and double mobile data on us*. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. The computers and devices you wish to authorise are set up so that. When choosing a username on any site, make sure they pick a nickname and not their real name. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. 0 Kudos Reply. I'm going to send you a private message so we can look into this for you. Just to be on the safe side, it's best to log in to My VM and update your password but don't do it through any links in the. Tried every browser, device, incognito mode etc. I mean, every other post on here is complaining about the WiFi and all give the same answer. Click: Settings. Having won awards for its security and speed, it’s the perfect choice for gamers. The results of queries to the Virgin Media DNS server gave the following results. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. 0 you will need to use 192. Just joined. I got all the way down to V and the problem was virginmedia hub. These tools can be installed across all devices, including mobile phones, computers and consoles. Changing Virgin Media Web Safe Settings on a Mobile in Helping Hands 01-10-2018; Top. I can't do this. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. We recommend keeping Virus Safe on. 1 or whatever else you like. Welcome to the Virgin Media Community! The best place to search for help and tips on how to get the most from our services. Modern slavery statement. The filters can automatically block pages by IP addresses or by examining keywords. Lee_R. . Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Web safe provides ultimate protection when using the internet. Options. 5. Toggle the button next to Child Safe option to turn it Off. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018; How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017; Troubleshooting your Virgin Media router in Help 29-07-2016; How do I Fix Sound and Picture Problems on my TiVo® in Help 29-07-2016Virgin Fibre Areas only. Virgin’s site is also being updated to reflect their new headline speeds of up to 152Mbps. Reset Hub password. This lets you manually addTo open a private browsing window in Opera: You can now use the new window to browse privately, and your data won’t be saved to your device. 10. These are two settings — Virus Safe and Child Safe. The Documents tab allows you to merge, divide, lock, or unlock files. Hey Jonno127689, thank you for reaching out and a warm welcome to the community I am sorry you can't change the web safe settings. --. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. Any website unsuitable for children is blocked by default. 1. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. . All of them would fall under a "Proxy/VPN" type category. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. And finally, you can add timing restrictions. The list of sites. VM BB TV Landline. ↑ Switched on Families: tackling the big issues when it comes to kids and the web, Virgin Media, 2014-02-28; ↑ Virgin Media adds network level parental controls to help keep kids safe online, Think Broadband, 2014-02-28; ↑ Safe from the start – how we’re helping protect families online, Virgin Media, 2018-05-18SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Virgin Media offers an excellent package of online security, including parental controls and filtering services to keep you and your household safe both at home and when you’re out. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Tested it out today via a simple Google search. If it’s not a technical issue you need help with then we’re here to support you on. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. Hi @Brianlfc0210,. Solved: Hi, I can't seem to turn on Web Safe. Select the Settings cog in the top right-hand corner. OpenDNS provide instructions here :. 67. , that can help you bypass Virgin Media IPTV blocking. Try again to see if problem persists. Whether it’s step by step parental controls guides that will help you to set up the right controls and privacy settings, learning about how to report online issues, plus. License Agreement applies. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Any website unsuitable for children is blocked by default. Click: Web Safe. 220. Hi, I've noticed the VM web safe is not working properly. WiFi Max. SpeedVirgin Media and you have confirmed Child Safe is on. Access your bills, diagnose faults and manage your package. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Virgin Media services are only available in eligible Virgin Media network areas. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Service and repairs at no extra cost . . The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. 123 and 194. com for full terms and conditions. Further exclusions & legal stuff apply. on 09-07-2023 22:56. Virgin Media. Joining in. I have tried the 1. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe &. Virgin Fibre Areas only. Chatter and natter. com (connection reset error). Editor’s Choice Try Risk-Free for. . Web Safe is an optional setting that does DNS based filtering. If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. Select the Settings cog in the top right-hand corner. 100. Select the SPAM setting you’d like to use: Reject All Spam messages. in/myVM . not very safe!! nobile Posts: 574 Forumite. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. 3. Good Morning @elfenliedtopfan, thanks for your post on our Community Forums,. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. They will be able to check what email address you are using by going. All Rights ReservedVirgin Fibre Areas only. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. Requires activation. Once you have completed step 3, your authenticator app will display a One-Time Passcode (OTP). You can even reboot your Hub from the comfort of your sofa. Parental controls block websites and applications that you think are unsuitable for your child. Options. My Virgin Media App; Virgin Media Connect app; Virgin TV Go app; Virgin TV Control app; Virgin Media Store app; Virgin Media Mail; Gadget Rescue; Sky Sports app; Home. Browse Virgin Media Virgin Media Community. The info to report to VM was given above. All Rights ReservedTo help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Welcome to the community and thanks for taking the time to post your issue on the forums. Virgin Fibre Areas only. That is very good since the country is not a member of any signal intelligence alliances. The Gamer Lounge. Web Safe: Web Safe will not automatically be set to on. 6 - 6. Over 400 servers in the UK and over 5,500 worldwide. Within that letter or email, we’ll also include information about any other changes we’re. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. on 29-09-2023 13:40 Perhaps your extensive research chose to ignore workarounds like these. Virgin Media Mail allows you to set up your other email accounts so that you can check all of your emails in one place. 1. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. . 1. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 65% of young people aged 11-16 are in favour of the. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. ExpressVPN. £8p/m extra or included with Gig1 or Volt. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. 168. Available with M50 broadband or faster. Best VPNs for Virgin Media. Virgin Media Blocked my website on 09-02-2023 08:35. Virgin Media O2 is partnering with A+E Networks EMEA, All3Media International, Banijay Rights, Blue Ant Media, Extreme International, Fremantle, Little Dot Studios and. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with all of our broadband packages at no extra cost. Just joined. These are two settings — Virus Safe and Child Safe. com 194. Click here to view more details on content filters from Virgin Media’s Web Safe. Alternatively, you can call 0345 6000 789 using your child's Mobile phone so that you can activate the parental controls. Remove mcafee and install the virgin media security package. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. 159. Subscribe to RSS Feed; Mark Topic as New;. However now it seems that randomly everything deactivated (thanks Virgin!) - when I turn it back on I can select Categories and save them, but then. Unfortunately, the anonymity of the web makes it ideal for those with criminal intentions. Also check the dns settings of your vpn while you're there. In response to Graham_A. Vodafone Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 24/7 email & live chat customer support. 07K; 891; 2. At least 30Mbps download speeds in every room or £100 one-off credit. Try computers with Cisco’s OpenDNS using 208. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. To recover your email address we need your account number, area reference and date of birth. Stay safe online. Surfshark: The best budget VPN for Virgin. The first is categories. Click on Plan and device. 168. by VirginMedia • Virgin Media Staff. . You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Compromised mailbox alert. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. Recycle or return your kit. Community Natter. I never been DDOS'd. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. My Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals;Re: Can’t access web safe in Switched On Families Tuesday; can you please tell if my website is block by websafe in Security matters Sunday; Child safe mode is not turning on in Security matters 2 weeks ago; Cannot access websites in Security matters 2 weeks ago; How do i turn off parental control? in Switched On Families 3 weeks agoWelcome to the community and thanks for taking the time to post your issue on the forums. Virgin Media BT Sky; Broadband: We’ve now rolled out Gig1 Fibre Broadband across our entire network - with average download speeds of 1130Mbps : Less than 1 in 3 customers can get their top average download speed: Less than 1 in 3 customers can get their top average download speed: TV on the go Parental controls are a set of tools designed to protect and keep children safe online. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereIf Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. Log in to My Virgin Media. e. Forum Team. NordVPN is a trustworthy VPN solution brought to you by Tefincom & Co. -- I'm a Very Insightful Person,. It may take up to 24 hours for the change to be activated on your modem. Please look out for it in the top-right, purple envelope. 1. And finally, you can add timing restrictions. I added it to the 'allowed websites' list, and it's working fine. Web Safe is not automatically turned on for customers joining before this date. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with all of our broadband packages at no extra cost. I have just spent hours online with one of your agents and they couldn't give any more details about it except to say they were sure it would be better in a few hours. 1. See what superfast Virgin Broadband can do, get tips to keep your broadband speedy and reliable, and see your devices come to life. Hey @DavidCalla,. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Virgin Media accepts no responsibility for personal online activity. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. Landline Deals. 0 Replies 530 Views 0 Replies 530 Views QuickStart - Upgrading Fibre & TV to Hub 3. Virgin media. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. Virgin Media takes online safety seriously. With this service, you use the Virgin Media Cloud to save and access your files from anywhere on an unlimited number of devices. Add Sky Cinema and Sky Entertainment Ultra HD package for £6 a month – just make sure you have a 4K TV and a Virgin TV 360 or V6 box. Click: My Apps. not very safe!! nobile Posts: 574 Forumite. Email address. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Contact the site operator for further help. Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. ISPs use blacklists to block specific sites as well. Web safe provides ultimate protection when using the internet. 2 out of 10 can access the website without any problem. This setting is useful if you want to turn off parental controls on a child’s iPhone. It blocks child-inappropriate websites automatically, and will. 159. Options. Sign in. on 06-05-2023 22:30. We'll go over how to set up the filter, what. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. 8. Web Safe; Virgin Media Internet Security; Google One; Upgrades & products. Options. Nobody welcomes a price increase, and we get that. Community Natter. 0 Kudos. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 168. Sign in . Virgin Media customers can get unlimited online protection for all your devices for just £3 a month, with Virgin Media Internet Security powered by F-Secure. Jim__d. on 20-08-2018 08:53. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. 11789 Views; 8 comments; 2 kudos; 20-03-2019. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Virgin Media takes online safety seriously. Luckily, Internet Matters and Virgin Media are on hand with a plethora of handy tips to keep your devices, and theirs, as safe and secure as your grandmother’s recipe book. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. . The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Virgin Media has today become the last of the big broadband ISPs to launch free Parental Controls (Web Safe), which support the Government demanded network-level filtering technology to help censor “potentially age-inappropriate websites“. ExpressVPN — Best Overall Virgin Media VPN With Superfast Speeds for Uninterrupted Connections. Available with M50 broadband or faster. These changes affect all Virgin Media email addresses ending in the. dmof. You don’t need to be a web wizard to know how to take care of your kids online. To clarify, is this the Web Safe feature that is on the default Virgin Media broadband service? Alternatively, other members in this post have mentioned that they use a 3rd-Party Antivirus on the device, such as Norton or McAfee. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. com and we’ll look into them. Security matters. For lone dwellers, M125 should support online gaming, and streaming on multiple. Bypass Child Safe & Virus Safe. 9. Frequently asked questions Parental Controls. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. It - 5282363. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. We want you to have a great time online without worrying about viruses, malware, phishing and other nasties. Welcome to the community and thanks for taking the time to post your issue on the forums. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. try going to if Web Safe is on this site should be blocked. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 10. Discover the web for yourself. That said, the more you know about the web, the better understanding you. Excludes broadband faults and broadband network outages. Web Safe is not automatically turned on for customers joining before this date. 4. My Virgin Media, making managing your account easier with all your information in one place. Virgin Media: Web Safe. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. 0 Kudos. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Use the authenticator app to scan the QR code displayed on your browser screen. These are two settings – Virus Safe and Child Safe. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. com. £8p/m extra or included with Gig1 or Volt. Virgin Stream hub offering money-back for. Web Safe – Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Virgin Media services are only available in eligible Virgin Media network areas. Reply. To get around this, you need to turn Web Safe off. Web Safe will help you block access to web sites known to be infected or to distribute Malware. To confirm private browsing is on, you will see the word inPrivate beside your address bar. This allows you to choose the type of content you can restrict. Jim__d. Available with M50 broadband or faster. Activate Web Safe In order to avoid future infections it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 168. A new secure password will be generated for you. Your safety and security are super important to us.